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✰ How long does it take for my order to ship?

Your order will ship between 2-3 business days, however due to high order volume at times please allow up to 10 business days. Please note that the time above does not include transit time.

✰ How do I take care of my pieces?

Please see Care Instructions. We always include a care card with all orders for quick reference as well.

✰ Can I refund or exchange my purchase?

Due to hygiene and the one-of-a-kind products we sell, we do not offer refunds or exchanges.

We do not offer refunds or replacements for lost, stolen, or damaged items. We take great care in packaging your orders so they are not damaged during transit. Please read our Shipping Policy for more information.

Please read item descriptions prior to ordering. See Refund Policy for more information, or contact me if you have any questions and need any assistance.

✰ What is Polymer Clay?

Our products are handcrafted from polymer clay, a lightweight and durable material that allows for intricate detailing, vibrant colours, and unique textures. Each piece is hand-shaped, baked, sanded, and assembled with care. All colours are created and mixed into new colours making my pieces unique and one-of-a-kind.

Polymer clay is strong, but like all handmade jewellery and accessories, it
should be handled with care. To keep your pieces looking their best, avoid prolonged exposure to water, perfumes, and lotions. A gentle wipe with a soft cloth will help maintain their beauty over time.

✰ What types of earring findings do you use?

We use surgical stainless steel earring posts, hooks, and jump rings for most of our designs. Surgical stainless steel is hypoallergenic, making it a great choice for those with sensitive ears, and is resistant to tarnishing and rust.

We also incorporate gold-plated stainless steel in some of our designs, offering a touch of elegance while maintaining durability. The materials used in each pair of earrings are always stated in the product listings, so you’ll know exactly what to expect.

From time-to-time, we do use 10K and 18K gold/white gold findings with brass material. This will always be listed in our descriptions.

✰ Do you ship internationally?

YES! We currently ship to the USA, Canada and New Zealand. All parcels are shipped with tracking. There is an option at checkout to upgrade to Express shipping if you'd like your parcel quicker.

Please note that as a small business we cannot guarantee how quickly the post office works so once the parcel is in the post it is out of our control.

International customers are responsible for paying all customs and VAT fees.

Please also read our Shipping Policy here.

Still have questions?

Please email me directly if the FAQs above did not have the answer you were looking for.